Hi Honey,
You may ask for:
SHIPPING
How long normally takes to ship out items once payment is made?
We strive to pack and ship all orders within 24 hours after payment is received.
Item will be delivered to your doorstep the next 1-2 working days.
We strive to pack and ship all orders within 24 hours after payment is received.
Item will be delivered to your doorstep the next 1-2 working days.
Tracking numbers are emailed once posted.
We are happy to provide both local and international shipping!
What is the cost for shipping within Malaysia?
Country
|
PosLaju / Skynet (Next Day Delivery)
|
West Malaysia
|
RM5 for purchase <RM150
FREE for purchase >RM150 |
East Malaysia
|
RM8 for purchase <RM200
Free for Purchase > RM200 |
What are the international shipping costs and methods?
We ship worldwide. All international orders are shipped using either Malaysian Registered Mail or PosLaju.
Malaysian Registered Mail is a postal service that will take 2-3 weeks and will require signature upon delivery.
PosLaju is Malaysia's Express Mail Service and is delivers within 3 - 5 business days.
Signature will also be required. Tracking numbers will be provided for both services by email once shipped.
All orders are charged a flat shipping rate as follows:
Country
|
Malaysian Registered Mail
|
PosLaju (Express Shipping)
|
Australia
|
USD 10
|
USD 30
|
Brunei
|
USD 10
|
USD 22
|
Europe
|
USD 10
|
USD 39
|
Indonesia
|
USD 7
|
USD 22
|
New Zealand
|
USD 10
|
USD 30
|
Philippines
|
USD 10
|
USD 25
|
Singapore
|
USD 7
|
USD 22
|
Taiwan
|
USD 10
|
USD 25
|
Thailand
|
USD 10
|
USD 22
|
United States
|
USD 10
|
USD 40
|
Vietnam
|
USD 10
|
USD 25
|
All Others
|
USD 13
|
USD 60
|
RETURNS
There are strictly no returns.
Exchange can be made if the item(s) sent to you is incorrect or defected only.
Returns must be posted back to us within 7 days of receiving your order.
All returns will be charged RM5 handling fees.
Happy Shopping!:)
Love,
Catch25.collection
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