Monday 7 May 2012

Shipping & Return?

Hi Honey,

You may ask for:

SHIPPING

How long normally takes to ship out items once payment is made?
We strive to pack and ship all orders within 24 hours after payment is received.
Item will be delivered to your doorstep the next 1-2 working days.
Tracking numbers are emailed once posted.
We are happy to provide both local and international shipping!

What is the cost for shipping within Malaysia?
Country
PosLaju / Skynet (Next Day Delivery)
West Malaysia
RM5 for purchase <RM150
FREE for purchase >RM150
East Malaysia
RM8 for purchase <RM200
Free for Purchase > RM200

What are the international shipping costs and methods?
We ship worldwide. All international orders are shipped using either Malaysian Registered Mail or PosLaju.

Malaysian Registered Mail is a postal service that will take 2-3 weeks and will require signature upon delivery.
PosLaju is Malaysia's Express Mail Service and is delivers within 3 - 5 business days.
Signature will also be required. Tracking numbers will be provided for both services by email once shipped.
All orders are charged a flat shipping rate as follows:

Country
Malaysian Registered Mail
PosLaju (Express Shipping)
Australia
USD 10
USD 30
Brunei
USD 10
USD 22
Europe
USD 10
USD 39
Indonesia
USD 7
USD 22
New Zealand
USD 10
USD 30
Philippines
USD 10
USD 25
Singapore
USD 7
USD 22
Taiwan
USD 10
USD 25
Thailand
USD 10
USD 22
United States
USD 10
USD 40
Vietnam
USD 10
USD 25
All Others
USD 13
USD 60

RETURNS
There are strictly no returns.
Exchange can be made if the item(s) sent to you is incorrect or defected only.
Returns must be posted back to us within 7 days of receiving your order.
All returns will be charged RM5 handling fees.


Happy Shopping!:)

Love,
Catch25.collection

No comments:

Post a Comment